Privacy Policy

We are Womankind Worldwide, a registered charity (no. 328206) and Company Limited By Guarantee (Reg. No. 2404121). Each year, supporters like you enable us to directly help over 100,000 women to flee violence, take control of their livelihoods and have a say in the decisions that affect them. Without you, this work would not be possible. That is why we take our responsibility to protect your personal details very seriously.

This Privacy Policy sets out how we obtain, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.

This privacy policy explains the following:

  • what information Womankind may collect about you;
  • how Womankind will use information we collect about you;
  • when Womankind may use your details to contact you;
  • whether Womankind will disclose your details to anyone else;
  • your choices regarding the personal information you provide to us;
  • the use of cookies on the Womankind website and how you can exercise your choices in relation to those cookies.

If you would like more information or would like to change the way we communicate with you, please contact us via:

Email: supportercare@womankind.org.uk    

Phone: 020 3567 5930

Post: Supporter Care, Womankind Worldwide, Wenlock Studios, 50-52 Wharf Road, London N1 7EU

Your personal data is protected by UK legislation, specifically the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) 2003.


1. What information will Womankind collect about me?

Personal information is collected directly from you when you interact with Womankind, for example by making a donation or subscribing to our e-newsletter. Information may be collected online, on paper, over the telephone, or in person, for example at a fundraising event where you might provide your email address to receive our regular email bulletins.

The information we collect will typically include your name, postal and email addresses, your phone number, and your bank details if you are supporting us financially. Very occasionally we may need to collect information that the Data Protection Act considers to be ‘sensitive’. In such instances we would be very clear with you that we wished to collect such information, our reason for collecting such information, and we would only do so with your specific consent and permission.

We may also receive information about you from third parties for a specific purpose– but only if you’ve given them permission to share your information.


2. How will Womankind use the information you collect about me?

We will use the information we collect about you to process your requests and to keep in touch with you about Womankind’s work. Examples include:

  • to process donations and gift aid transactions
  • to send fundraising appeals
  • to record any contact we have with you to help us provide you with the most appropriate communications
  • to check that your communications preferences are up to date
  • to invite you to participate in campaigns or attend events
  • to notify you of the changes to our policies
  • to ensure that content from our site is presented in the most effective manner for you and your computer



3. Will I be contacted for marketing purposes?

Womankind will contact you for marketing purposes when you have provided us with freely given consent to do so. You may provide that consent in various ways including online, over the telephone or through paper forms. Please see section 6 below on how to change your communication preferences, including opting out of future marketing communications. 

 

4. Will Womankind share my personal information with anyone else?

We will only use your information within Womankind for the purposes for which it was obtained. Womankind will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.

We may need to share your data with third-party companies who provide services to Womankind including delivering post, sending emails, processing credit card payments. We will only provide these companies with the specific information they need to deliver the specific service and ensure that your data is treated with respect and integrity.

Certain third party fundraising organisations collect data on our behalf as well as for their own use. We may receive your personal details from third party organisations for our marketing purposes where you have consented for this information to be shared.

Third party organisations we currently receive data from include, JustGiving, Virgin Money Giving, Charities Trust, BT My Donate. These organisations have their own data protection and privacy policies which you should be aware of before signing up.

 

5. How long will Womankind keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations for at least seven years.

If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Legacy income is vital to the running of the charity. We may keep data you provide to us indefinitely, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive.



6. What is Womankind's legal basis for processing your information?

Although in many cases we will seek consent to process your personal data, in some instances we may process your information without consent when we are legally allowed to do so. This will only be where it is in our legitimate interests to do so and where we are confident that such processing is not likely to prejudice your legitimate interests or rights and freedoms.

Where we are processing your personal data on the basis of consent that you have given us, you are entitled to withdraw that consent at any time such that we can no longer rely on it as a basis for continuing to process your personal information.

Occasionally, for marketing purposes, we may obtain postal lists of potential customers from external companies. We will only deal with reputable companies that take privacy and data protection as seriously as we do, and we will always let you choose not to receive further marketing material from us.


7. What is Womankind's policy on allowing me to update, correct or delete my personal information?

The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, then please contact us:

  • email us at: supportercare@womankind.org.uk
  • write to us at: Womankind Worldwide, Wenlock Studios, 50-52 Wharf Road, London N1 7EU
  • call us on 020 567 5930 (Monday - Friday 9am-5pm)

You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from Womankind.

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. 

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, Womankind Worldwide, Wenlock Studios, 50-52 Wharf Road, London N1 7EU

 

8. Cookies Policy - information Womankind collects from your computer or mobile device

a) What is a cookie and why does Womankind use them?

Cookies are small text files on your computer or device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Find out more about cookies here.

Like many websites, Womankind uses cookies in order to provide you with a more personalised web service.

Cookies help us identify which bits of our website people are using, and help us do work on those sections of the website to improve the user experience. Information supplied in cookies also allows us to measure the effectiveness of online marketing campaigns for Womankind. This enables us to ensure any money we spend on digital marketing gives us a good return on investment.

b) How can I control my cookie preferences?

You can change the settings in your web browser to decide whether or not to allow cookies from individual sites. Here’s information about how to do that.

9. Changes to our Privacy Policy?

Our Privacy Policy is reviewed regularly to ensure that it reflects how we use your information. Any changes will be notified to you by updating this policy so please check this Policy to see if any changes have been made that are important to you. Where appropriate, changes will be notified to you by email.

This Privacy Policy (version 1.0) was last updated on 28/11/17