Our supporter promise
Our supporters are key to everything we do. Each year they enable us to directly help over 100,000 women to flee violence, take control of their livelihoods and have a say in the decisions that affect them. Without you, this work would not be possible. That is why we are committed to being fully transparent and accountable about how your gifts are used.
Our Supporter Promise clearly outlines our guarantee to you when you choose to support Womankind Worldwide:
We will value your support
We appreciate all gifts of all values and promise to process your donation promptly and acknowledge it in line with your wishes. To reduce administration costs we don’t routinely send postal thank you letters for one-off donations of less than £5 unless requested.
We will respect your privacy
We will never share your details with any other charities or third party organisations. We will always respect your communication preferences and we promise to keep our records accurate and up to date.
We will respond to your queries
At any time you can contact Womankind via phone, email or post and we will respond to your queries promptly and professionally. We welcome feedback and regularly use it to improve and enhance our fundraising campaigns.
We will communicate honestly and openly
All of our communications will be honest and truthful. We will share stories of what your support is helping to achieve and provide a true picture of the difference it is making. Unless agreed otherwise, your donations will be put to use where they are needed most.
We are accountable and committed to high standards
For every £1 you donate to Womankind Worldwide, 78p goes directly to programmes, campaigning and policy work supporting women and girls to transform their lives. 19p is spent on fundraising and 3p pays for governance. For every £1 invested in fundraising we raise £5.
We are members of the Fundraising Standards Board (FRSB) scheme and as members we follow the Institute of Fundraising’s Code of Practice and policy on dealing with vulnerable people and ensure all fundraisers, volunteers, external agencies and contractors acting on our behalf do too.
Get in touch
If you have any questions or concerns you can call us Monday to Friday 9am – 5pm with any questions or queries you may have. If you call outside of these hours then please leave a message and we will get back to you as soon as possible.
By telephone: +44(0)20 3567 5930